Job opportunities - Arab Open University

spidernet12 · August 25, 2024, 7:37am

Job opportunities by AOU (Arab Open University)

LMS Administrator
Oracle Developer
Application Administrator
.NET Developer
Operation and Maintenance Engineer

Details

1. LMS Administrator Job Description

AOU is seeking an LMS Administrator to manage and maintain the university’s Learning Management System (LMS). This role ensures the LMS operates smoothly and effectively, and provides support to users to meet the university’s educational needs.

Location: Kuwait-Headquarters.

Job Description/Duties:

Performs system troubleshooting, debugging and maintenance activities to make sure the system is healthy and its performance is acceptable and predictable.
Provide support to end users to ensure smooth user experience, leveraging the LMS features and best practices.
Configures and maintain LMS settings, manage user accounts, and ensures system security and performance.
Collaborates with LMS admins in the branches to make sure the system runs free of bugs.
Ensures timely access of academics and learners to the LMS courses and material.
Responds timely to the LMS ticketing system for errors and incidents reported by end users and participates in creating a knowledge base and FAQs to reduce help desk requests and tickets.
Assists in managing the online exam and the centralized course content systems.
Assists in the creation of course structure and contents based on specifications provided by the academics and educational material development specialists.
Keeps track of uploaded courses and materials within the central course contents and ensure the material currency by proper coordination with the academic leaders.
Assists in the integration of Moodle with the other university and third party systems.
Participates in the administration of LMS Analytics tools for tracking student learning progress and other reporting need of the branches.
Prepares and updates the system and user guides and manuals.
Trains faculty and administration staff on the various features of the LMS system.
Assists in the management of the AOU (MOOC) platform by close coordination with the educational material development team.
Assists in the development of surveys and other feedback mechanisms and report data and findings to key stakeholders.
Other duties as assigned
Job Requirements/Skills and Qualifications:
Bachelor of computer science, MIS, Educational Technology, Instructional Design or related degree from an accredited institution.
At least 2-years’ experience in creating and managing Moodle-based LMS environment in an academic institute, with focus on process analysis, management of data electronically, learning principles, online assessments, surveys and instructional design process.
Good knowledge of web authoring and scripting tools like HTML, JavaScript, PHP, etc. is a
Excellent verbal and written communication skills to deal with a variety types of business users.
Excellent customer service skills.
Good knowledge in Mooc platforms like ed and common creative licensing is a plus
Strong presentation and training delivery skills.
Excellent business writing and documentation skills.
Ability to work independently with minimal supervision.
Teamwork spirit, while taking responsibility.
Working effectively under pressure.

2. Oracle Developer Job Description

AOU is seeking a professional Oracle programmer with extensive experience in database programming and design to join the AOU Oracle development team for the student information system.

Location: Kuwait-Headquarters.

Job Description/Duties:

Provides development in PL/SQL in the Oracle database and maintains the server-side components of the central database.
Participates in the analysis and development of complex database designs, data models and relational data definitions in support of the university student information system (sIs).
Analyzes and determines the emerging business needs in coordination with the SIS team, maintains data relationships and attributes and data output and reporting capabilities.
Performs code maintenance, enhancements and database fine tuning to ensure optimal database performance.
Performs data migration, consolidation and integration with Oracle and non-Oracle databases as required
Creates advanced reports on the Oracle database using different reporting tools like XML publisher, crystal reports, apex, etc.
Coordinates with the data analytics team to design and implement data visualizations and dashboards.
Provides support for existing applications, troubleshoot issues, and implement fixes as required using the university help desk system.
Collaborates with the other developers, analysts, and stakeholders to understand requirements and provide technical solutions.
Tests developed features before deploying them to production.
Creates and maintains detailed documentation for database designs, processes, and code.
Adhers to industry best practices and organizational policies related to database development and security.
Other duties as assigned.
Job Requirements/Skills and Qualifications:
Bachelor’s degree of Information management System or equivalent.
At least 4 years of relevant work experience.
Strong knowledge of SQL, PL/SQL in Oracle and MS SQL databases.
Strong knowledge in database integration tools and web services.
An excellent background in system analysis and data modeling concepts.
Good knowledge of programming tools, methods, platforms, and operating systems.
Excellent programming skills in Oracle Apex.
Good knowledge in business intelligence and data warehouse tools and applications.
Strong analytical and problem-solving skills to troubleshoot and resolve application issues
in a timely manner.
Sound experience in Agile-software development methodology and tools.
PMP or PMP-ACP is a plus.

3. Application Administrator Job Description

AOU is seeking for a skilled IT Applications Administrator to join the Student Information System (sis) team. The ideal candidate will be responsible for the administration, configuration, and support of the sis and work collaboratively with the various stakeholders to ensure smooth operation of the system.

Location: Kuwait-Headquarters.

Key Responsibilities:

Administrates the SIS application ensuring its smooth operation and correct setup.
Manage the SIS application configurations, processes, workflows and rules to match the dynamic business requirements.
Create accounts and assign privileges according to business needs.
Provides ist level support to SIS users in the ticketing system and helps in the proper escalation of tickets to concerned technical support parties and 2nd level support.
Performs basis troubleshooting of application bugs and errors to identify the root causes and impacts.
Performs application testing as required by the development team.
Helps users to customize, generate and analyze reports.
Collaborate with business users to understand the application requirements and provide technical support and guidance.
Design templates and dashboards as required by business users.
Suggest areas for improvement in SIS processes to improve system efficiency and user experience based on user feedback.
Communicate effectively with stakeholders regarding system updates, changes, and bug fixes.
Collaborate with SIS admins in the AOU universities to share knowledge and communicate best practices.
Provides training and workshops to the business users and other SIS admins o new application features and releases.
Conduct regular application audits on system usage and user privileges to ensure compliance with AOU IT and security policies and procedures.
Maintain comprehensive documentation for system configurations, processes, and procedures.
Helps create and maintain SIS knowledge base, FAQs and user manuals.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology (or equivalent work experience).
Preferred experience of 3-2 years in application administration.
Good knowledge of enterprise application administration, including but not limited to ERP systems, CRM systems, and collaboration platforms.
Good understanding of operating systems (Windows, Linux)
Basic experience with various application development tools and technologies (e.g., Net, PHP, Javascript, Python, Java, etc.).
Familiarity with database management systems (e.g, SQL Server, Oracle, MySQL).
Ability to work independently and as part of a team, with strong analytical and problem-solving skills.
Strong communication and interpersonal skills.
Good command of English spoken and written.
Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)
Minimum of 3-2 years of experience in application administration
Strong understanding of operating systems (Windows, Linux)
Experience with various application deployment tools and technologies
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team

Additional Skills (depending on the company):

Experience with specific applications (e.g., CRM, ERP, etc.)
scripting languages (e.g. Python, PowerShell)
Cloud computing platforms (e.g., AWS, Azure)

4. .Net developer Job Description

AOU is looking for a versatile full stack web developer who has a good background in Net technologies, modern web programming, responsive design, database programming and also has experience in mobile app development.

Location: Kuwait-Headquarters.

Job Description/Duties:

Engages in all phases of software development lifecycle including requirement analysis, software and database design, coding, testing, maintenance and optimization.
Builds high-quality responsive web applications using Microsoft technology stack (MVC, C#, VB NET, ASP.NET, C++) with all backend requirements on the Oracle database.
Designs, develops, and maintains mobile applications for iOS and Android platforms.
Handles the reporting requirements using advanced reporting tools, taking into account system dynamism and business rules.
Performs regular software upgrades to remove bugs and incorporate new business requirements.
Applies the recommended application-level security controls to ensure that the provided code and web services are secure and highly available.
Uses advanced DevOps tools to ensure proper code versioning and release management process.
Provides technical support for end users using the university ticketing system.
Enhances the user experience by analyzing the business processes, user interface, and data layer and identify opportunities for improvement.
Creates and executes software testing plans, to ensure all software components are properly developed and integrated.
Provides system documentation including but not limited to: system specifications, architecture, data and process flow diagrams, internal source code documentation, user and operational manuals.
Other duties as assigned.
Job Requirements/Skills and Qualifications:
Bachelor of computer science, engineering or a suitable degree from an accredited institution.
At least 2-years’ experience in web programming using asp.net, C#, VB.Net (a must)
Excellent database programming skills on Oracle and SQL-Server.
Good knowledge of software development life cycle, software design and systems analysis.
Good experience in designing and working with n-tier business architecture.
Strong ability to learn and innovate.
Good Experience in crystal reports programing, design and formatting.
Strong knowledge in responsive design and related tools like HTML 5 / CSS 3, Query, XML, bootstrap, AJAX, XML, and other modern web related technologies.
Familiarity with web API programming techniques.
Mobile programming skills on Android and iOS using Xamarin.Forms.
Familiarity with agile software development methodologies.
Ability to work independently on projects without close supervision.
Strong analytical and problem-solving skills to troubleshoot and resolve system issues in a timely manner.
Ability to work effectively with others, embracing teamwork spirit.
Well organized, able to work under stress with excellent time management skill to meet sharp delivery deadlines.
Excellent communication (verbal and written, Arabic/English) skills.
Very good documentation skills with experience in developing Architecture standard documents and specification document for given projects.
Passionate about learning and applying new technologies like low code and microservices.

5. Operation and Maintenance Engineer Job Description

We are looking for an Operation and Maintenance Engineer to be responsible for planning, implementing, and maintaining the infrastructure and equipment of buildings and facilities. perform analyses of operational processes, resource allocation, energy use, and safety processes, and recommend and implement improvements.

Key Tasks and Duties:

Developing and implementing Operation & Maintenance plans performing system evaluations, and establishing operational efficiency.
Gathering and analyzing data, drawings, and reports.
Determining facility and equipment specifications.
Analyzing building improvement projects costs and preparing budgets.
Evaluating operational systems and facility infrastructure to ascertain and improve operational efficiencies.
Developing processing plans and optimizing resource allocation.
Overseeing the implementation of facility expansion, various systems, and quality controls.
Improving operational efficiencies.
Planning and coordinating MEP systems, infrastructure and equipment maintenance schedules and activities.
Coordinating and overseeing contractors performing maintenance activities and improvement projects.
Ensuring compliance with relevant regulations, building codes, and health and safety standards.
Preparing reports and compliance documentation.
Developing and implementing maintenance schedules and procedures.
Directing and supervising the activities of maintenance supervisors’ staff and ensuring adherence to quality standards and procedures.
Conducting inspections and assessments to identify necessary repairs and maintenance.
Operations and minimize production interruptions.
Implementing continuous improvement practices to enhance maintenance protocols and equipment reliability.
Maintaining maintenance inventory and supply records.
Providing training and support to maintenance personnel.

On a day-to-day basis, Operation and maintenance engineer must:

Monitor ongoing maintenance activities and the performance of maintenance personnel.
Resolve urgent issues by arranging immediate repairs and taking preventive measures to avoid recurrent faults.
Analyze breakdowns and failures to address root causes and prevent recurrence.
Update and maintain maintenance logs and records using maintenance management systems.
Communicate effectively with team members and other departments to ensure alignment of goals and effective execution of maintenance plans.
Review and recommend modifications to maintenance equipment and processes.
Any other work that is assigned to him within the scope of the work and tasks of the operation and maintenance department.

Operation and maintenance Engineer Requirements:

Bachelor’s degree in mechanical or electrical engineering.
At least 3 years of experience as a maintenance engineer or in a similar role.
Knowledge of AutoCAD, and MS Office.
Knowledge of the building process and construction principles.
Knowledge of relevant regulations and building codes.
Good verbal and written communication skills.
Troubleshooting and problem-solving skills.
Project management skills.